Need Clarity? We’re Just a Call Away.
Our experts are ready to answer your questions, explain your options, and guide you toward the right insurance solution — anytime you need us.
Frequently Asked Questions
Insurance can feel complex — but at Property & Pecuniary Insurance Brokers (PPIB), we make it simple.
Below are answers to some of the most common questions our clients ask. If you don’t find what you’re looking for, our team is just a call or email away.
General Insurance Questions
PPIB offers a full range of insurance brokerage services for individuals, families, and businesses. We help clients identify their risks, select suitable policies, and manage claims effectively. Our expertise covers property, life, health, marine, motor, travel, and business insurance, as well as specialized industry covers.
An insurance broker works for you, not the insurance company. We assess multiple insurers to find the best coverage at the best value for your specific needs. We also guide you through complex policy terms, handle claims on your behalf, and ensure you receive fair and timely settlements.
Yes. Property & Pecuniary Insurance Brokers is fully licensed and regulated by the National Insurance Commission (NAICOM) — the official body governing insurance operations in Nigeria. We strictly adhere to the Insurance Act 2003 and maintain the highest ethical standards.
Absolutely. We provide personalized solutions for individuals seeking personal protection and for businesses managing operational or employee risks. Whether you need home insurance, group life, or a comprehensive corporate policy, we have you covered.
Coverage & Policy Management
We provide a wide variety of insurance covers, including:
– Property and Fire Insurance
– Motor Insurance (Private & Commercial)
– Life and Health Insurance
– Marine and Aviation Insurance
– Travel Insurance
– Professional Indemnity & Liability Covers
– SME and Corporate Risk Solutions
Our advisors will take the time to understand your unique needs, risk exposure, and budget before recommending a suitable policy. We believe in clarity before coverage — so you’ll always know what you’re buying, why it matters, and how it protects you.
Yes. You can manage multiple policies — for personal, family, or business use — under a single client account. This helps you track renewals, payments, and claims easily in one place.
Simply contact your account manager or send an email to our support team. We’ll review your request, liaise with your insurer, and update your policy documents promptly. Whether it’s a change of address, additional asset coverage, or a policy upgrade — we make the process seamless.
Claims Process
You can report a claim by contacting our Claims Desk via phone, email, or visiting our office. Once reported, a dedicated claims officer will guide you through the documentation and follow up with the insurer until your claim is resolved.
Required documents vary by claim type but typically include your policy number, claim form, proof of loss or damage (e.g., police report, medical report, invoices, or photographs), and any additional documents requested by the insurer.
Claim processing times depend on the nature of the claim and completeness of documentation. However, PPIB ensures that all valid claims are processed efficiently, with regular updates provided to clients throughout the process.
If your claim is denied, we’ll help you understand the insurer’s reasons and evaluate your options. As your broker, we can request a review, provide supporting evidence, or negotiate further on your behalf to ensure fair treatment.
Payments & Renewals
We accept multiple payment methods including bank transfers, debit cards, and corporate cheques. Payment details and options will be provided once your policy quotation is finalized.
Yes. For select policies, installment plans are available. Your advisor will explain applicable terms and help you structure payments that suit your budget.
We’ll send you a reminder before your policy expires. You can renew through your account manager, our online platform (if applicable), or by visiting our office. We’ll also help you review your policy to ensure it still fits your needs.
Missing a payment could temporarily suspend your coverage. However, our team will notify you immediately and help you restore your policy once payment is made. We recommend setting up renewal alerts to avoid lapses in protection.
Customer Support & Contact
You can reach us via:
– Phone: [phone number]
– Email: [official email]
Our support team is always ready to assist with inquiries, renewals, and claims.
Our offices are open Monday to Friday, 8:00 AM – 5:00 PM, excluding public holidays. Emergency claim support is available 24/7 via our hotline.
Yes. We provide tailored insurance programs for companies, employee groups, and associations. Whether it’s group life, fleet, or liability insurance, we’ll design coverage that fits your organization’s structure and budget.
You can schedule a consultation by filling out our “Book a Consultation” form on the website or calling our office directly. Our advisors are happy to meet virtually or in person to discuss your insurance needs.
About P&P
Property & Pecuniary Insurance Brokers Limited is your trusted partner in risk management and financial protection. From individual covers to complex corporate risks, we ensure you’re always secured, always confident.
Get In Touch
Polak House, 7 Fola Jinadu Crescent, Gbagada Phase 1, Lagos
- info@pnpinsbrokers.com
- +234-80-5632-8187
- +234-80-3917-7877
- +234-80-3495-5049